Terms of Online Sales

We invite you to read these terms and conditions of online sales of ofeed.tv web site.

The validation of your online transaction form is considered as an irrevocable acceptance of these terms.

1. Preamble

The following online sales terms govern all transactions established through ofeed.tv web site. Any transaction processed through this web site assumes the unconditional and irrevocable acceptance of these conditions by the customer.

2. Purpose

These terms are intended to define the rights and obligations of the parties in the context of the online sales done via ofeed.tv web site.

3. Sales                                                                                 

The customer connects to ofeed.tv web site and selects the items that he wishes to buy. He then fills his identity information, accepts the terms and clicks on the “Pay” button. The customer is thus redirected to the Centre Monétique Interbancaire online secure payment platform where he completes his payment information and validates the payment.

4. Payment Methods

To pay on Internet by credit card, the customer is called to enter his payment card credentials on the secure payment page. When the transaction is accepted by the bank, the settlement to debit his account is made in the working-day following the date of the transaction confirmation.

Online payment with credit cards is secured by the Centre Monétique Interbancaire that provides a fully secure payment service.

The customer guarantees ofeed.tv web site that he has enough funds required when using the payment method chosen by him during the payment validation.

When paying by credit card, the conditions of this payment method that are contained in the agreements established between the customer and his issuer bank, and between ofeed.tv web site and his bank, are applied.

5. Data Privacy

The information requested from the customer during the online payment are required to process the online transaction. They are treated confidentially. The customer has the right to consult or rectify his personal data by sending a request via postal mail to the following address “Apt 7, Imbl 2, Res LES CHENES, Lot Ryad Ouled Mtaa, Temara 10160, Morocco”, or via electronic mail via the following email address contact@ofeed.ma

6. Proof of payment

The data stored on the Centre Monétique Interbancaire online platform for the account of the ofeed.tv web site are considered as proof of payment for the online transaction made by the customer.

7. Shipping

Certain restrictions prevent us from shipping certain products to all geographical locations. Restrictions for specific items may require the purchaser to provide additional information in order to ship the item.

You'll be notified at checkout if we're unable to ship specific items to the address you've selected. Please also check the product detail pages for any item-specific shipping restrictions.

When possible, product detail pages filter out offers that can't be shipped to your delivery address. To determine your shipping location, we'll use your default shipping address or billing address (if shipping address is not provided).

8. Refunds

When you return an item, your refund amount and refund method may vary. Check the payment method refunded and the status of your refund in Your Orders.

We typically process returns within 3-5 business days after the carrier delivers the item to us. When we complete processing your return, we issue a refund to the same payment method you used during checkout.

Once we issue your refund, it takes additional time for your financial institution to make funds available in your account. For example, Credit card may require Three to five business days.

Note: All information on this page only relates to items bought from or Fulfilled by OFEED. Don't return items to OFEED that were bought on OFEED Marketplace and shipped to you by the seller.